Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Brewtopia Coffee ("Company," "we," "us," or "our") regarding your use of our website located at https://brewtopiacoffee.in and any related services provided by us.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to use our services. By using this website, you represent and warrant that you are of legal age to form a binding contract.

2.2 Account Registration

For certain services (franchise applications, job applications, online orders), you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2.3 Prohibited Activities

You agree not to:

• Use the website for any illegal purpose or in violation of any laws
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any systems or networks
• Upload viruses, malware, or any harmful code
• Harvest or collect information about other users
• Use automated systems (bots, scrapers) without permission
• Engage in any activity that could damage our reputation
• Violate any intellectual property rights

3. Intellectual Property Rights

3.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of Brewtopia Coffee and is protected by Indian and international copyright, trademark, and other intellectual property laws.

The Brewtopia Coffee name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Brewtopia Coffee. You may not use such marks without our prior written permission.

3.2 User Content

By submitting content to our website (reviews, comments, photos, applications), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content in connection with our business operations.

You represent and warrant that you own or have the necessary rights to submit such content and that it does not violate any third-party rights.

4. Franchise Opportunities

Information about franchise opportunities on this website is for informational purposes only and does not constitute an offer to sell a franchise. Such offers are made only through a Franchise Disclosure Document (FDD) in compliance with applicable franchise laws.

Franchise applications are subject to approval, and we reserve the right to reject any application for any reason. Investment figures and financial projections are estimates based on existing operations and are not guarantees of future performance.

Prospective franchisees should conduct their own due diligence and consult with legal and financial advisors before making any investment decisions.

5. Online Shop and Purchases

5.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

5.2 Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent transactions
• Violation of these Terms

Payment must be received before order processing. We accept payment methods as displayed on our website. All payments are processed securely through third-party payment processors.

5.3 Shipping and Delivery

Shipping costs and delivery times vary by location and are displayed at checkout. We are not responsible for delays caused by shipping carriers or customs (for international orders).

5.4 Returns and Refunds

Please refer to our Return Policy for information about returns, exchanges, and refunds. Perishable products (coffee beans, food items) may have specific return restrictions.

6. Disclaimers and Limitations of Liability

6.1 Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Defects will be corrected
• The website is free of viruses or harmful components
• Results from using the website will meet your expectations

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BREWTOPIA COFFEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from these Terms or your use of the website shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim, or ₹10,000, whichever is less.

7. Indemnification

You agree to indemnify, defend, and hold harmless Brewtopia Coffee and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8.2 Jurisdiction

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

8.3 Dispute Resolution

Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us first. We will work in good faith to resolve the matter through negotiation or mediation.

9. Termination

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Suspected fraudulent or illegal activity
• At our sole discretion for any reason

Upon termination, your right to use the website will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the new Terms.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Brewtopia Coffee regarding your use of the website and supersede all prior agreements and understandings.