Privacy Policy

Introduction

Brewtopia Coffee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://brewtopiacoffee.in, use our services, or engage with our franchise opportunities.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out franchise application forms
• Submit job applications
• Subscribe to our newsletter
• Contact us through our contact form
• Make purchases through our online shop
• Create an account on our website

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Business information (for franchise inquiries)
• Resume and employment history (for job applications)
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Franchise Applications: To process and evaluate franchise applications, conduct background checks, and communicate regarding franchise opportunities.
• Employment: To review job applications, schedule interviews, and manage the hiring process.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Marketing Communications: To send newsletters, promotional offers, and updates about our products and services (you can opt-out anytime).
• Order Processing: To fulfill orders placed through our online shop, process payments, and arrange delivery.
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect against fraud, unauthorized access, and other security threats.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, email service providers, hosting providers).
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Franchise Network: With existing and potential franchise partners for business development purposes, subject to confidentiality agreements.
• With Your Consent: With any other third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and firewalls
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

• Franchise applications: 3 years from submission
• Job applications: 2 years from submission
• Customer orders: 7 years for tax and accounting purposes
• Newsletter subscriptions: Until you unsubscribe
• Website analytics: 26 months

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal information in certain circumstances.
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis.

To exercise these rights, please contact us at or call +91 94620 00214.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.