Accessibility Statement
We're committed to ensuring our website is accessible to everyone, including people with disabilities.
Last Updated: February 15, 2026
Our Commitment
Brewtopia Coffee is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
We believe that everyone should be able to access information, use our services, and enjoy the full experience of our website, regardless of their abilities or the technologies they use.
Accessibility Standards
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities.
Conformance with WCAG 2.1 Level AA helps ensure accessibility for the broadest range of users, including those with:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments (deafness, hearing loss)
- Motor/mobility impairments
- Cognitive and learning disabilities
- Seizure disorders
- Speech disabilities
Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Keyboard Navigation: All interactive elements can be accessed using keyboard-only navigation (Tab, Shift+Tab, Enter, Escape keys)
- Skip Navigation Links: "Skip to main content" links allow keyboard users to bypass repetitive navigation
- Logical Heading Structure: Content is organized with proper heading hierarchy (H1, H2, H3, etc.)
- Clear Focus Indicators: Visible focus indicators show which element is currently selected
- Consistent Navigation: Navigation menus remain consistent across all pages
- Breadcrumb Navigation: Helps users understand their location within the site
Visual Design
- Color Contrast: Text and background colors meet WCAG AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text)
- Resizable Text: Text can be resized up to 200% without loss of content or functionality
- Responsive Design: Website adapts to different screen sizes and orientations
- No Information Conveyed by Color Alone: Color is not the only means of conveying information
- Readable Fonts: Clear, legible typefaces with appropriate sizing
Images and Media
- Alternative Text: All meaningful images include descriptive alt text
- Decorative Images: Decorative images are marked as such for screen readers
- Text Alternatives: Non-text content has text alternatives
- Captions and Transcripts: Video content includes captions when available
Forms and Interactive Elements
- Form Labels: All form fields have clear, descriptive labels
- Error Identification: Form errors are clearly identified and described
- Error Suggestions: Suggestions are provided to help correct input errors
- ARIA Labels: Proper ARIA (Accessible Rich Internet Applications) labels for dynamic content
- Button Descriptions: All buttons and links have meaningful descriptions
Screen Reader Compatibility
- Semantic HTML: Proper use of HTML5 semantic elements
- ARIA Landmarks: Proper use of ARIA landmark roles
- Descriptive Links: Links have meaningful text (not just "click here")
- Hidden Content: Content hidden from sighted users is properly hidden from screen readers
- Dynamic Content Announcements: Changes to page content are announced to screen readers
Additional Features
- No Automatic Audio: No audio plays automatically
- Time Limits: Users are warned of time limits and given the option to extend them
- Pause/Stop Animations: Moving or blinking content can be paused or stopped
- No Flashing Content: Content does not flash more than 3 times per second
- Print-Friendly: Pages are optimized for printing
Compatible Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen Readers: JAWS, NVDA, VoiceOver, TalkBack, Narrator
- Screen Magnifiers: ZoomText, MAGic
- Speech Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
- Alternative Input Devices: Keyboard-only navigation, switch controls, eye-tracking devices
- Browser Extensions: Various accessibility browser extensions and tools
Browser Compatibility
Our website is designed to work with the latest versions of modern web browsers, including:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
- Opera
For the best accessibility experience, we recommend keeping your browser up to date with the latest version.
Accessibility at Our Physical Locations
We are committed to accessibility not just online, but also at our physical café locations:
- Wheelchair Access: All our locations feature wheelchair-accessible entrances and seating
- Accessible Restrooms: ADA-compliant restroom facilities
- Service Animals: Service animals are welcome in all locations
- Assistance Available: Our staff is trained to assist customers with disabilities
- Alternative Formats: Menus available in large print upon request
- Seating Options: Various seating arrangements to accommodate different needs
Known Limitations
Despite our best efforts, some areas of our website may not yet be fully accessible. We are aware of the following limitations and are actively working to address them:
- Some PDF documents may not be fully accessible (we are working to remediate these)
- Third-party embedded content (maps, videos) may have accessibility limitations beyond our control
- Some legacy images may lack proper alt text (we are updating these)
- Certain interactive features may require JavaScript to be enabled
We are continuously working to improve the accessibility of all content and features.
Assessment and Testing
We regularly assess our website's accessibility through:
- Automated Testing: Using tools like WAVE, Lighthouse, and axe DevTools
- Manual Testing: Testing with various assistive technologies and browsers
- Keyboard Navigation Testing: Ensuring all functionality is keyboard-accessible
- Screen Reader Testing: Testing with popular screen readers
- User Testing: Gathering feedback from users with disabilities
- Regular Audits: Periodic comprehensive accessibility audits
Ongoing Improvements
Accessibility is an ongoing effort. We are committed to:
- Regularly reviewing and updating our website for accessibility
- Training our team on accessibility best practices
- Incorporating accessibility into our design and development processes
- Staying informed about new accessibility standards and technologies
- Addressing accessibility issues as they are identified
- Listening to user feedback and making improvements based on that feedback
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content or features, please contact us:
Accessibility Coordinator
Email:
Phone: +91 94620 00214
Address: Brewtopia Coffee, Jaipur, Rajasthan, India
When reporting an accessibility issue, please provide:
- The web page URL where you encountered the issue
- A description of the accessibility barrier
- Your contact information (if you would like a response)
- The assistive technology you were using (if applicable)
We aim to respond to accessibility feedback within 3 business days and to resolve issues within 10 business days when possible.
Alternative Formats
If you require information from our website in an alternative format (large print, audio, braille, etc.), please contact us, and we will work with you to provide the information in a format that meets your needs.
Formal Complaints
While we strive to ensure accessibility, we understand that you may encounter barriers. If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint with:
For India-based concerns:
Ministry of Electronics and Information Technology (MeitY)
Government of India
Third-Party Content and Links
Our website may contain links to third-party websites or embed third-party content. We are not responsible for the accessibility of external websites or content. However, we make efforts to link to accessible resources whenever possible and encourage our partners to maintain accessible content.
Our Promise: Brewtopia Coffee is committed to ensuring that our digital presence is accessible to all users. We view accessibility not as a one-time project, but as an ongoing commitment to inclusive design and continuous improvement.